Director of operations

As the Director of Operations, you’ll own and lead all U.S. operations at Neoplants and help build our foundation for scaling our business to support E-Commerce, Retail and B2B sales channels. This includes but is not limited to setting up and managing our fulfillment, supply chain, procurement and product operations.

This role will require a seasoned operations leader who is able to find the balance between setting high level strategy and managing day to day operations. You will report directly to the Chief Business Officer based out of the US and collaborate closely with our marketing & research team’s based out of Paris. Expect to start most days working with the Paris team by 8 AM MST.

This role requires a high-energy leader who thrives on balancing strategic vision with tactical execution, seamlessly moving from big-picture planning to hands-on problem-solving. Starting as an individual contributor, you’ll have the opportunity to build a team as our operational needs increase. 

Must be able to travel internationally to Asia and Paris to meet with the marketing and research teams and potential supply partners.

Main mission (but not limited to):

• Lead all US operations across fulfillment, supply chain, procurement and product operations to build the backbone for our multi-million dollar omnichannel business

• Manage and strengthen strategic relationships with key vendors such as 3PLs, suppliers and manufacturers to ensure smooth operations with minimal disruption to our customers

• Design and implement a scalable process for managing and making key decisions across our full supply chain and inventory management 

• Collaborate with sales, marketing and finance teams to minimize costs and ensure a world class customer experience 

• Implement SKU system for new products that pair with 3PLs and future retail expansion 

• Oversee, lead and optimize our costs across the entire supply chain which includes; custom design packaging, shipping materials, injected molded hardware and key accessories

• Negotiate and manage relationships with key vendors and third-party logistics providers, driving cost savings and performance improvements 

• Build strong operational reporting infrastructure to communicate costs and overall performance to the executive team