Sales Operations & Automation Manager

📌 What you’ll own/Example Missions

1. Operations & Systems

• Build and maintain workflows using HubSpot, Zapier / Make / n8n

  • HubSpot ↔ Telegram (routing, reminders, notifications) and/or maintaining and optimizing our service providers helping us on this
  • Typeform → HubSpot (structured data collection and auto-updated fields)

• Operational & accounting support: payments (FIAT & crypto), invoicing, reporting, payroll/multisig ops, and Pennylane workflow optimization (invoice sync & reconciliation).

• Sales / Finance / Ops data alignment ensuing CRM data quality is as per the SOPs, create process SOPs, and document end-to-end processes (steps, tools, and handoffs).

• Product Operations such as CEX API testing, wallets & CEX accounts support.

2. Client & Partner Management

• Act as the main administrative point of contact post-deal, ensuring clients (TI) and partners (CEX, MM and others) are kept informed throughout the campaign lifecycle

• Manage post-closing account support via async channels (Telegram, email), providing updates on campaign performance, timelines, and deliverables — no sales calls, negotiations, or renewals ownership (subject to evolve)

• Handle contract administration: signature coordination, document tracking, and confirmation of fund reception/tx test

• Set up and maintain automated follow-ups, reminders, and lifecycle status updates to support the sales team

• Support the organization of IRL events involving the Cede team, partners, and clients

• Support PR and other inbound initiatives in order to grow the closing opportunities of Cede and brand awareness (registering to event’s speaker applications, pushing articles on medias, …)

3. CRM, Reporting & Insights

• Maintain clean, actionable CRM data (CRM updates, invoice matching, documentation, etc.)

  • Creating Dashboards, reporting, analyzing sales tread identification, take actions based on data driven insights
  • Automation of CRM updates, data entry, and invoice matching
  • Support the sales team in maintaining an updated CRM and internal dashboards (client status, campaign lifecycle, reporting)

You’ll have a 360° view of how a crypto startup operates — from strategic discussions to the nitty-gritty of keeping the engine running. If you enjoy problem-solving but are also comfortable with operations, detail-oriented work, this role will be a great fit.

Requirements

• Strong English must be fluent (written + spoken, daily working language)

• Proven experience building automations for real business processes (not just experiments)

• Comfortable in Sales Ops / CRM operations (HubSpot preferred)

• Strong dashboarding / performance monitoring experience which is detail-oriented, structured, reliable, and fast at execution

• Ownership mindset you don’t wait for perfect instructions to move things forward with a high integrity and discretion with sensitive data

• Quick learner or basic understanding of Web3 ecosystem (CEXs, market makers, token issuers).

• Strong communication skills for a cross-team role, including clear written and verbal updates

• Excellent note-taking, summarization, and structured thinking skills

😃 Nice to have

• Experience with accounting/financial tools (Pennylane, Qonto, or equivalents).

• Familiarity with Web3 / crypto operations (trading, CEX ecosystem, token issuers and market making space).

• French proficiency.

Diversity and Inclusion

At Cede, we actively encourage applications from women and individuals from diverse backgrounds—our culture celebrates openness, inclusion, and diversity in all its forms.

1. Warm up call (30 min)

   Get acquainted with our current Ops Lead, discuss your background, motivations, and assess alignment on values, scope, and expectations.

2. Operational Fit (45 min)

   The goal of this call is to evaluate organizational capabilities, reliability, operational skills, and cultural alignment

3. Homework (2h-3h)

   Case studies to do at home and send back in a clear and intelligible frame.

4. Final Team Interview (1h)

   Debrief homework exercises, dive into our workflows and better understand some of your previous ops experience.

   Alignment on role scope, meet members of the team you’ll work closely with to assess collaboration style, communication, and day-to-day fit. collaboration style, and next steps.

😎 Why Join Us?

Join a fast-growing Web3 startup where execution, ownership, and learning move at speed. At Cede Labs, you’ll operate at the core of the company, working closely with founders while helping scale a business built for impact.

• High-growth environment: From 6 team members in 2024 to ~16 today.

• Founder-level exposure: Work side-by-side with the COO and founding team on core operational topics

• Entrepreneurial culture: Every voice matters, ideas are valued, and ownership is encouraged

• Massive learning curve: Hands-on exposure to ops, finance, strategy, product, and sales.

• Top-tier Web3 exposure: Collaborate with CEOs, C-level leaders, blockchain foundations, market makers, and top CEXs

• Global & flexible setup: Work remotely (CET-friendly) or from our office at Station F (Paris)

• International team & network: Collaborate across multiple nationalities and global partners

• Strong team culture: Quarterly off-sites and participation in major ecosystem events

• Fast-paced, supportive culture: Real impact, high standards, and a team that grows together

📩 Contact-us

• Contact our team on Linkedin or Telegram

  • Telegram
  • Linkedin