Customer Success Manager & Biz dev

  • Paris
  • Internship
  • Start Date: 26 September 2021
  • Apply Now

About

Vyte gives you full control about your meeting scheduling.
You can create your own booking page or schedule meetings yourself with our web, mobile or slack apps.
All of this within seconds.

Job Description

Vyte is growing fast and we need your help to onboard new users, convert them to customers and ensure they are happy with the product!
You will

  • answer customer questions and requests by chat an Email (we use Intercom that is very user friendly for that)
  • schedule calls (we've built the best app for that!) with customers that have specific needs to understand how Vyte would be a good fit for them
  • review and improve our automated notifications to users (also on Intercom)
  • write compelling answers to interesting questions you identify from customers in order to improve our FAQ (https://support.vyte.in)
  • Write business case to showcase the success of key B2B accounts
  • Identify interesting potential customers and reach out to them

Preferred Experience

  • You like talking to customers by email, chat or on the phone
  • Empathy for our customers and understanding of their needs
  • Fluent in French and English (German and other languages are nice to have)

Recruitment Process

Visio Interview (fit & skills)

Additional Information

  • Contract Type: Internship (Between 4 and 12 months)
  • Start Date: 26 September 2021
  • Location: Paris, France (75013)
  • Education Level: Master's Degree
  • Experience: < 6 months
  • Occasional remote authorized