Customer Excellence Intern

  • Paris
  • Apprenticeship
  • Start Date: 01 September 2025
  • Apply Now

About

Veeton is building the AI-powered photo studio for fashion. Our platform helps brands generate high-quality on-model visuals from simple garment shots — all without traditional photoshoots.

Co-founded by Flore (HEC), Christian & Tristan (École Polytechnique), we're a VC-backed startup at the intersection of deeptech and fashion. Our mission is to revolutionize how fashion visuals are created. Our ambition is to become the go-to platform for brands and reach 10M€ in revenue within 2 years.

A Few Highlights:

  • Raised 2M€ from top-tier VCs and deeptech investors

  • Trusted by 60+ brands including Monoprix, Lee Cooper, and Showroomprive

  • Awarded by Future 40, Forbes 30 Under 30, Microsoft GenAI Studio, and more

Job Description

Customer experience is at the heart of our product. As Customer Success Intern, you’ll be responsible for building the systems, tools, and content that empower our users to succeed on their own — and feel supported every step of the way.

What you’ll do:

  • Build and improve our Help Center so that users can find answers before even opening a support ticket

  • Create tutorials and help content, in collaboration with the comms and product teams

  • Help set up and structure our ticket management system: from choosing the right tool to writing first responses and solving real customer issues

  • Be part of building a service culture like Alan’s — human, clear, structured, and caring 💙

You’ll work closely with Flore (CEO) and our tech team to create a top-tier customer care experience.

Preferred Experience

Your Profile

  • Resourceful, analytical, and comfortable writing clear content in English and French

  • You enjoy talking to customers and understanding their real problems

  • You love things that are well-organized, efficient, and easy to use — and you’re ready to help build structure from scratch

  • Curious about SaaS tools and inspired by the best-in-class support experiences

Why Join Us?

  • Ownership from day one on key pillars of customer success

  • Learn about product, UX, and user support in a deeptech startup

  • Work in the heart of Paris, in our Sentier office

  • Panier-repas 🥗, 50% transport, and a dynamic, collaborative team

Recruitment Process

  • Send your resume or LinkedIn profile to hiring@veeton.co

  • First call with Flore

  • Short assignment

  • Final chat with the founders

Additional Information

  • Contract Type: Apprenticeship (Between 6 and 24 months)
  • Start Date: 01 September 2025
  • Location: Paris
  • Education Level: Fourth-Year University Level
  • Experience: > 6 months
  • Occasional remote authorized
  • Salary: between 1000€ and 1500€ / month
Apply Now

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