Join teale as a Key Account Manager
Join teale as a Key Account Manager and become the strategic partner helping your clients make mental health a true priority within their organizations. You’ll grow the value of key accounts, drive their expansion, and ensure long-term satisfaction with the support of our Customer Success Managers. As the main point of contact for HR leaders and executives, you transform existing relationships into high-impact, concrete projects.
The role is based in Paris, with the option to work remotely in France.
Your clients are based all around the world, so you must be fluent in both French and English.
Responsibilities
- Strategic Relationship Management
You will be the primary commercial contact for HR leaders and executive teams. You understand their organizational challenges, align stakeholders, support the long-term partnership vision, and ensure the quality of the relationship.
You work closely with our Customer Success Managers to secure renewals and create the best conditions for the continuation of the partnership.
Your core mission: growing existing accounts. You build and lead structured account plans to identify growth opportunities—new entities, new offerings, increased volume.
You actively prospect within client organizations, map stakeholders, initiate new sales cycles, and lead negotiations until contract extensions are signed.
- Impact Analysis & Value Demonstration
You analyze usage data and performance indicators to understand how teale transforms organizations. You extract actionable insights, craft clear messages for HR and executive teams, and leverage these elements to reinforce our strategic positioning, support decision-making, and identify future partnership opportunities.
You coordinate all internal stakeholders—CS, Product, Marketing—to ensure smooth execution aligned with your accounts’ strategic priorities. You circulate information, anticipate needs, and mobilize the right teams at the right time to maximize impact and client satisfaction.
You escalate client needs, constraints, and feedback to contribute to Teale’s continuous improvement.
Work Environment:
We value flexibility and trust. The role is based in Paris (with 2 to 3 days per week in the office to maintain team synergy), and you are free to work remotely the rest of the time if you wish.
