SMOOSS, the Travel Technology Platform for Merchandizing and Customer Care, helps travel companies increase revenue and improve customer experience thanks to tailor made solutions designed on top of reservation systems. Our offer is structured in two product lines:
• Disruption Recovery: SMOOSS helps carriers take care of customers impacted by operational disruption thanks to a universal Disruption Recovery solution, enabling them to rebook on any carrier through negotiated disruption fares with a customer-centric approach.
• Ancillary Platform: SMOOSS enables carriers to offer travelers a personalized experience through innovative ancillaries. SMOOSS live ancillaries include Extra Seat, Flexibility and last-minute Upgrade.
Our partners include major airlines both on Ancillary and Disruption Recovery platforms. More than 3 million passengers have already benefited from SMOOSS solutions.
Our team is co-located between Paris (CEO, sales & product development) and Nice (CTO & developers).
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