As part of its international growth, SkyVisor is looking for its Operations and Customer Success lead!
They will take the lead on our drone based solutions for wind turbine and photovoltaic plants digitalisation.
As part of this position, you will be in charge of inspecting renewable energy assets by drones yourself and training our customers on the use of our software solutions to get the most of our products and maximise their renewable energy assets performances. On top of that, with your technical background, you will also help orchestrate the data production workflow.
Lastly, with operations in 30 countries all around the world and growing, customer success is at the heart of our expansion strategy and will also be part of your objectives!
Responsabilities
Would you enjoy travelling to renewable energy sites like wind parks or solar plants?
Are you fascinated by data and do you get excited to streamline the data processing between different actors?
Do you like finding solutions to customers' concerns?
Then SkyVisor is looking for someone like you!
Under the direct supervision of our CEO and working closely with our Operations Manager, you will actively participate in the company's growth by ensuring the success of our drone operations and scaling up our data production workflow.
The SkyVisor company is currently selling 4 products focused on the wind and photovoltaic industry. These products consist of an automatic drone flight software to ensure high-quality data acquisition, a set of custom machine learning tools to identify blade and PV-module defects, and a powerful asset management platform to maximize wind and solar plant performances.
Your main missions will be as follow:
Travel to customers' sites worldwide to inspect renewable energy sites and showcase our solutions.
Quality checking data and analysis delivered to our clients
Onboarding our clients’ renewable energy assets onto our platform.
Ensure a smooth communication between sales, tech and client teams.
Report and document customers pain points for future product evolution.
