Shipup is a mission-critical tool for online retailers, offering best-in-class post-purchase experience to millions of end customers.
We want to tackle ambitious changes in our product in the next year, building innovative capabilities that further differentiate our value proposition and position our Product as best-in-class and easy-to-use in the market.
Our Commitment
You’ll significantly impact in a dynamic environment that fosters autonomy, ownership, a product-driven mindset, and a focus on measurable outcomes. You'll have countless opportunities for discovery, innovation, and hands-on building or implementation.
3 Reasons to Trust Us:
We have a small product team, which means you'll need to work autonomously, take ownership of your responsibilities, and proactively launch initiatives to enhance team performance.
The product team is central to the company, playing a crucial role in ensuring smooth collaboration across all departments. Maintaining alignment through the product will be key to our overall success.
Discovery is vital. Our product is complex, serving diverse personas, so deeply understanding our users and identifying new opportunities will be essential.
Context
You will be joining one of our two squads, in place of our current Principal Product Manager. You will be working with a dedicated Product designer and a dedicated Tech team.
In order to give ourselves the means to achieving this, we are also investing in our product and tech team by opening a third cross-functional squad.
🛍 As a Senior Product Manager at Shipup, you will:
- Prioritize and communicate clear product roadmaps.
Craft and execute product initiatives that align with Shipup’s missions, business goals, and team OKRs.
Define and clearly communicate the product vision and roadmap to stakeholders (including C-level), ensuring alignment and driving strategic goals, by explaining the story/rationale behind the choices, compellingly.
- Ensure product quality meets our standards of excellence.
You will work hand in hand with your Tech lead to look over the engineering team, making sure projects stay on schedule.
You will write comprehensive product specifications. And be in charge of the QA.
You will make sure to keep an agile approach allowing your to quickly iterate on your product.
You will define the right proxies to evaluate the success and impact of an initiative in the short and long term, and monitor them carefully once in production.
- Collaborate closely with other Product functions
You will work hand in hand with Product Designers to ensure the solution you are delivering is a good fit with the problem identified. You will also work closely with the Product Marketing Manager to build an effective release plan that guarantees its adoption.
- Collaborate closely with other teams
Work closely with cross-functional teams, including our Engineering, Customer Success, Marketing, and Sales team, to develop and launch new product features and improvements that deliver value to Shipup and drive company growth.
You will mobilize and influence other departments to achieve your team’s objectives.
- Participate in the definition of our team strategy
Help define the team quarterly OKRs.
Assess the success of the Product strategy of your Product scope, and to adapt it if needed.
You will think proactively about competitors’ insights to inform product strategy. You will use all insights to inform product strategy and identify sustainable competitive advantages for your use case.
You will be coaching more junior PMs and help them improve their Product skills using a pedagogical approach.
You will take leadership in company-wide projects.
🙌 The team
You’ll join a team of nineteen (12 technical and 6 product people) led by Léa (our CPTO) and Florian (VP Engineering). The team is currently divided into two cross-functional squads. Our aim is to keep growing that team with the opening of a third squad in mid-2025!
At Shipup, we enjoy working with humble teammates who seek to work collaborative and friendly environment that fosters continuous learning. Our teammates come from diverse educational backgrounds and know how to use & adapt their tools according to the challenges at hand. They care and are proud of how they work, but also why.
They enjoy contributing to the company & product activities that allow them to make an impact beyond the code itself.
Our Product team is currently composed of:
Léa, CPTO
Dounia, Group Product Manager
Emmanuel, Principal Product Manager for the Online Shopper Squad
Matteo, Lead Product Designer
Valérie, Product Designer
Souheila, Product Marketing Manager
Engineering team: 8 advanced/senior developers, 2 EM, 2 Staff Engineers, and 1 VP Engineering
Product team: 2 PMs, 2 Product Designers, 1 PMM, and 1 Group PM (your manager)
Project management: SCRUM sprints of 2 weeks (daily, planning, retro, grooming…)
👩💻 Our Product Stack
