Help us digitalize international freight transportation!
OVRSEA is a next-generation multimodal freight forwarder committed to simplifying and optimizing international freight management through technology. They coordinate the transports of 700+ companies across 60 countries, and provide their clients with a unique platform on which their teams can manage their shipments in a simple and transparent way. With already 160 employees globally, they are continuing their growth in 2024 and hiring people internationally!
Are you ready to join us and be a part of this exciting adventure?
The Operations team 🚢
The Operations (Ops) Team plays a crucial role in ensuring an exceptional customer experience at OVRSEA. Reactivity, excellence, pedagogy, and customer awareness are the guiding principles that drive our team!
The Ops team serves as the primary point of contact for our customers and acts as a bridge between all our carefully chosen service providers. These providers have been selected based on their commitment to delivering high-quality service, prompt responsiveness, and reliability.
What does it mean to be an Operations Manager at OVRSEA?🤔
Our Operations Managers directly update our clients on the evolution of their transport, inform them on the important stages, guide them amidst constraints and hazards and find the best possible solutions when required.
They are the principal conductors of international transports. Ops Managers coordinate our chosen service providers (agents, shipping and trucking carriers, customs brokers...). Responsible for delivering our quality of service, they are key pillars of the company and drive its growth.
Your mission:
👉 Global transport operations for large imports or exports (70%)
- Support a portfolio of customers.
- Carry-out and organize air, sea, road and rail transport.
- Advise customers and resolve issues proactively.
👉 Operational planning and pricing of international transport (10%)
- Response to customer requests for quotations: complete planning of international transport by sea, air and rail.
- Participation in the improvement loop between quotation, operations and invoicing: be able to step back and improve upstream to make operations run more smoothly and invoicing easier.
👉 Manage customer invoicing (10%)
- Participation in the invoicing of transport files.
- Manage the contact with customers to explain the differences that may appear between the quotation and the billing.
👉 Development and structuring (10%)
- Manage supplier relationships and negotiations (carriers & agents worldwide).
- Develop the team’s knowledge (research and production of articles).
- Refine operational strategies.
What will this job bring you? 🌟
- Relational skills: you will interact with people from more than 70+ countries (customers, service providers), from various industries and company sizes.
- We value a strong learning environment at OVRSEA. Continuous learning is very important to us, which will allow you to solve rather complicated problems.
- We have a team with different backgrounds: some experienced in the world of transport and others who have never done it before. This balance guarantees a dynamic and close-knit atmosphere in the face of an intense day-to-day.
Why join us at OVRSEA? đź’š
- Join a corporate backed tech startup for an incredible human adventure. Together, let's make a huge impact on the international transport revolution!
- Be part of our team of ambitious and talented individuals who share our values: analytical thinking, quality execution, and a deep thirst for learning.
- Experience a personalized onboarding program and a clear career trajectory with defined career paths for each team, setting you up for success from day one.
- Work in a vibrant work environment and take on challenging projects, collaborating with other teams while enjoying a high level of ownership and autonomy.
- Benefit for commuter benefits, meal vouchers and healthcare benefits. In France: "Prime vacances", 80% of Alan’s health insurance paid by OVRSEA, Swile card with €10 per worked day, flexible remote policy, and other benefits.
- Engage in exciting events, including weekly culture presentations (the famous OVRSEA “PICs”), learning sessions, team rituals, and great parties!
Are you the one? 🤝
- This position is ideally addressed to young graduates - between 0 and 2 years after graduation.
- You have a strong interest in the transport industry. You are curious by nature, and are never satisfied with the answer “we’ve always done it this way”.
- You can handle challenging situations: Ops days in transportation are exciting but intense. Lots of issues and requests at the same time, and non-stop deadlines. You think solutions rather than problems, and you are able to take initiative.
- You demonstrate excellent communication skills.
- You are fluent in both French and English.
Our recruitment process
- Screening call with Hugo, Head of Operations in France (45').
- Interview including a business case with one of our Operations Team Leaders and a Senior Operations Manager (60').
- Interview with Brieuc, COO and cofounder, and Audrey, VP of Operations.
- Speed recruiting.
- The final proposal ! 🙌
Still not convinced ?
Explore our story, products, teams, and commitments by visiting this Notion.
Get a glimpse of our culture and our #1 value, “Learn together”, through a short video. Learn how we live this value through webinars, cultural presentations, and an immersive onboarding program that will introduce you to the exciting world of international transport.
Ready to join the crazy OVRSEA adventure? Apply now and let's fly together!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
