Job Description
This position is Paris-based.
Our B2B team
“Nothing stops them from getting the best deals for Joko users. The B2B team’s mission is to develop and grow Joko’s merchant network, and available offers.”
The B2B team is divided between our three business lines at Joko: Online, Card-Linked, and Gift Cards.
For the Online team, Account Managers are in charge of growing and managing our portfolio of e-commerce partners, directly with e-merchants or through our relationship with affiliate marketing platforms.
As for Card-Linked, our Sales team is in charge of signing Enterprise deals with top-tier retailers with physical stores, and Account Managers are in charge of growing long-lasting partnerships.
Finally, for the Gift Cards team, Account Managers are in charge of growing and managing the portfolio of brands and retailers, through relations with providers and in direct relationships with merchants.
Led by Nicolas, our CRO, we are a vibrant team full of energy! We work closely with other teams to give the best experience to our partners and build strong long-term relationships. We are a small but unstoppable squad that manages millions of euros in contracts thanks to our outstanding team members and a deep sense of camaraderie. We don't take ourselves too seriously and make sure that the journey is a blast!
This position is Paris-based.
What you will do
As the Account Management Lead (Online), you will play a pivotal role in driving the growth of our Online Business. You will lead a team of Account Managers to enhance our e-commerce portfolio, develop new business opportunities, and manage key projects that support our strategic objectives. Your collaborative work with Marketing, Business Operations, Product, Data, and Tech teams will be essential in sustaining our momentum and expanding our market presence.
The Online Business has +3000 partners, including top e-commerce brands such as Amazon, Apple, Hotels.com, Nike, and more. It has experienced a 20x revenue growth over the past 2 years, generating over €500 million in annual revenue for our partners last year.
Your responsibility will be to sustain this growth and help Account Managers grow their portfolio of brands through Joko. You will report to the Head of Online Business. Additionally, you will negotiate the best deals for our users. To achieve this, you will:
Team leadership: Hire, train, and manage a high-performing team of Account Managers.
Business strategy: Develop strategies to optimize Online Business alignment with company goals and oversee a diverse portfolio of 3,000+ Online partners.
Commercial: Negotiate competitive deals and special offers with brand partners. Leverage Joko's features like BNPL and coupons to create new business opportunities.
Performance tracking: Collaborate with Marketing and Data teams to monitor partnership performance. Analyze banking and browsing data to identify market trends.
Relationship management: Build strong relationships with partners through regular events and meetings. Support international expansion, starting with the US using French partnerships.
You will also work to make the Online business grow by:
Working with the Product and the Bizops teams in order to improve processes and build solid foundations to scale our department at Joko, in France, and abroad.
Contributing to the design of the commercial and onboarding strategy.
Working closely with the Marketing team, by establishing a robust communication roadmap to effectively reach our users with our top brands.