Head of Sales & Account Management, Card-linked

Job Description

This position requires to be based in Paris, where our offices and most of our partners are.

🛠️ Your role

We have three business lines at Joko: Card-linked, Online, and Gift cards. We’re hiring an experienced professional to lead the Card-linked business.

The team is currently composed of 3 salespeople and 5 account managers.

The Card-linked team helps retailers acquire and retain customers by offering in-store cash back offers to our 3.5M+ users and leveraging banking data to tailor these offers.

You will directly report to Nicolas, the co-founder & CRO.

🎯 Your responsibilities

  • Ensure the management and training of a talented 8-person Sales and Account Management team.

  • Grow the team while maintaining a very high talent density to support our ambitious growth targets.

  • Define our yearly and quarterly revenue targets, monitor progress, set up the right action plans and make sure we optimize our revenue cash-in.

  • Define and own our quarterly OKRs and closely work with all teams (Marketing, Product, Operations, Data, etc.) to ensure alignment.

  • Own specific sales targets and sign new enterprise deals with top-tier retailers (3-6 month sales cycles, up to millions of euros of yearly revenue deal).

  • Build strong and long-lasting relationships with our existing partners (CMOs in the retail and e-commerce ecosystem).

  • Closely work with the B2B Marketing team on the B2B marketing roadmap and strategy.

  • Lead the organization and participate in major retail events such as One to One Monaco & Biarritz.

  • Be the “face” of Joko’s Card-Linked business in the ecosystem and ensure we’re seen as the best marketing company to work with.

  • Give visibility to the team in the sales ecosystem to attract the best sales and account management talents.

  • Ensure we have all the right processes and tools in place (revenue forecasts, CRM management, sales training, etc.) to keep growing with the right fundamentals.

  • Collaborate with the Product team by providing partner feedback to help improve our product.

  • Make sure we constantly improve our “B2B dashboard”, which enables partners to monitor their performances and access real-time baking data insights.

  • You’ll have the ownership over the card-linked P&L.

Preferred Experience

Preferred experience

  • Experience: You have 10y+ experience in Sales & Account Management, at closing strategic deals, ideally in a fast growing environment.

  • Management: You have a strong Sales or Account Management teams management experience and are able to handle senior stakeholders.

  • Languages: You are fluent in French and English (as our team is international), both written and spoken.

  • Communication: You have strong written and verbal communication skills, and you are strong at communicating enthusiasm and motivate business teams.

  • Energy: You thrive on connecting with people. Your strength lies in active listening and crafting solutions to tackle challenges.

  • Structured: You are structured and data-driven and know how to do project management. You love analyzing data and making informed decisions.

  • Attention to details: You know that the devil is in the details, and you have a talent for spotting flaws when there are.

Recruitment Process

  • 20-min call with the Hiring Manager

  • 45-min personality interview with two team members

  • Live tests with team members

  • 45-min Founders interview

  • Reference calls

You might also be invited to meet other team members at the office for a coffee or a drink!

Additional Information

  • Contract Type: Full-Time
  • Location: Paris
  • Possible partial remote
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