Account Manager (Card-Linked)

Job Description

Our B2B team

“Nothing stops them from getting the best deals for Joko users. The B2B team’s mission is to develop and grow Joko’s merchant network, and available offers.”

The B2B team is divided between our three business lines at Joko: Online, Card-Linked, and Gift Cards.

  • For the Online team, Account Managers are in charge of growing and managing our portfolio of e-commerce partners, directly with e-merchants or through our relationship with affiliate marketing platforms.

  • As for Card-Linked, our Sales team is in charge of signing Enterprise deals with top-tier retailers with physical stores, and Account Managers are in charge of growing long-lasting partnerships.

  • Finally, for the Gift Cards team, Account Managers are in charge of growing and managing the portfolio of brands and retailers, through relations with providers and in direct relationships with merchants.

Led by Nicolas, our CRO, we are a vibrant team full of energy! We work closely with other teams to give the best experience to our partners and build strong long-term relationships. We are a small but unstoppable squad that manages millions of euros in contracts thanks to our outstanding team members and a deep sense of camaraderie. We don't take ourselves too seriously and make sure that the journey is a blast!

What you will do

As an Account Manager (Card-Linked), your main mission will be to increase Joko’s turnover by maintaining and developing our existing partnerships with top-tier retailers in the French market. You will be in charge of your own portfolio of partners, and work closely with other teams such as Sales, Business Operations, Product, Data, and Marketing.

You will work on our CLO (card-linked offers) business line, and report directly to the Card-Linked Account Strategist Lead.

Your responsibility will be to help CMOs grow their business thanks to Joko, and generate tens of millions of incremental revenue. This includes:

  • Allowing your partners to reach their target audience and acquire new customers thanks to our powerful payment data targeting;

  • Leveraging payment-data-based analysis to gather a clear vision of your partners’ market trends, and use this knowledge to perfectly tailor your offer proposal;

  • Helping your partners build their brand awareness among more than 3m+ people using Joko for everyday spending, by working with the marketing team;

  • Becoming a trusted partner helping them define their global marketing strategy;

  • Creating strong and long-lasting relationships with your partners (day-to-day relationship management, securing regular formal and informal touchpoints -meetings, live events…)

You will also work to make the Card-Linked team grow:

  • Working with the Product and the Bizops teams in order to improve processes and build solid foundations to scale our department at Joko, in France, and abroad;

  • Contributing to the design of the commercial and onboarding strategy.

Preferred Experience

  • Preferred experience: at least 2-5 years of experience in business positions (client-facing roles in a startup or in the tech industry, in finance or in strategy consulting) is a plus.

  • Education: You have graduated from a top-tier business or engineering school.

  • Languages: You are fluent in French and English, written and spoken.

  • Analytical skills: you love analyzing data and making informed decisions.

  • Energy: You thrive on connecting with new people. Your strength lies in active listening and crafting solutions to tackle challenges.

  • Efficiency: You are fond of productivity tools and able to deliver on time on projects with many stakeholders.

  • Mindset: You have an entrepreneurial mindset, you like challenges, you welcome feedback and you love constantly learning and getting better. You have a strong capacity for adaptation, organization, and autonomy. You always go the extra mile.

Our perks

We believe that flexibility and trust are important parts of a company. Our work environment reflects this thanks to:

  • Flexible remote: If you live in Paris, you can work from our office or from your place with no constraints. If you live elsewhere, you can get access to a coworking space.

  • Work from anywhere: Do you want to travel to Italy for a month and work from there? For up to 3 months a year, you may work from most countries in the world.

On top of that, we offer many perks such as:

  • a budget for remote work equipment

  • a ClassPass subscription for you to stay in shape wherever you are

  • premium health insurance (Alan Blue in France)

  • Swile card for your meals, if you are based in France

  • frequent team events and in-person gatherings every quarter!

  • and so much more, see here ⏪

Recruitment Process

  • 20-min call with the Hiring Manager

  • 45-min personality interview with two team members

  • A case study followed by a 45-min debrief with team members / For Tech positions: live tests with team members

  • 45-min Founders interview

  • Reference calls

You might also be invited to meet other team members at the office for a coffee or a drink!

Additional Information

  • Contract Type: Full-Time
  • Location: Paris
  • Education Level: Master's Degree
  • Possible partial remote