Business Operations & Growth Intern (stage)

  • Paris
  • Stage
  • Date de début : 31 janvier 2026
  • Postuler

À propos

Who are they?

At Coachello, we’re reinventing how companies develop their people by combining world-class human coaching with cutting-edge AI. Our mission is simple yet powerful: help organizations move from theory to practice so their talents can finally receive continuous, personalized, contextualized support exactly when they need it, not once a year.

Fully bootstrapped since day one, we’ve grown into a solid and recognized player in our market, partnering with amazing companies across the globe. Today, Coachello supports leaders, managers, and teams in becoming more confident, more capable, and more supported in their day-to-day challenges.

Joining us means stepping into a central role within a fast-growing, mission-driven company shaping the future of leadership development.

Descriptif du poste

You will work closely with the Coaching, Operations, Sales, Marketing, Product, and Customer teams, contributing to a wide range of projects depending on business priorities. This is a hands-on role where you’ll be trusted with real responsibilities from day one.

This internship is a great way to discover what truly motivates you in a startup, gain hands-on experience across teams, and learn on a daily basis.

  • Exposure to all key functions of a growing startup

  • Real ownership and impact

  • Direct collaboration with founders and senior team members

  • A steep learning curve in operations, customer success, and scale-up execution

  • A meaningful product focused on human growth and development

  • International environment with a multicultural team

What You’ll Do for example (non exhaustive):

Coaching & Operations

  • Support and optimize coaching operations, including onboarding and offboarding of clients and coaches

  • Help scale and continuously improve our internal coaching processes

  • Work closely with the Head of Coaching on strategic and operational initiatives

Customer Care & Client Success

  • Support our Account Managers and Customer Success Managers in managing existing corporate clients and ensuring a smooth, high-quality experience

  • Help monitor client satisfaction and day-to-day operational needs across accounts

  • Collect, structure, and clarify client feedback, issues, and improvement requests

  • Coordinate with internal teams (Product, Coaching, Tech) to help ensure client needs are properly understood and addressed

  • Contribute to client-facing documentation, follow-ups, and reporting when needed

Coach Community & Relations

  • Participate in the recruitment and onboarding of coaches

  • Help manage and animate our community of coaches

  • Organize online events with coaches

  • Collect and refine feedback coming from coaches to improve the platform and processes

Cross-Team & Growth Projects

  • Create presentations and materials with Sales and Marketing teams

  • Support ad-hoc projects across Product, Marketing, and Operations

  • Contribute to process documentation and internal tooling (Notion, workflows, playbooks)

Profil recherché

  • Final-year student or gap-year student (business, engineering, HR, entrepreneurship, or similar)

  • Fluent in French and good level of English

  • Strong interest in coaching, people development, HR tech, or startups

  • Entrepreneurial mindset: autonomous, proactive, resourceful, and curious

  • Comfortable working in a fast-paced environment with evolving priorities

  • Familiar with or eager to learn modern startup tools (Notion, Slack, Google Workspace, Linear, CRM, etc.)

Process de recrutement

We like to keep things simple, transparent, and human. Here’s what you can expect:

  • 📞 Intro Call (30 min)
    A first conversation with one of our founders to get to know each other, understand your motivations, and share more about Coachello’s mission and culture.

  • 👥 Second Interview (45 min)
    A follow-up conversation with another founder to dive deeper into your experience, your approach to customer success, and how you see yourself growing with us.

  • 🎯 Case Study (1 hour)
    You’ll receive a short case study to prepare and present. It’s designed to simulate real-life situations you might face in the role, and to let us see how you think, prioritize, and communicate.

  • 🍽️ Team Lunch (Informal)
    A casual lunch with part of the team — to get to know each other better, see if there’s a natural cultural fit, and give you a feel for the Coachello vibe.

  • 🎉 Reference Check & Offer
    If all goes well, we’ll move quickly to make you an offer and welcome you aboard!

Informations complémentaires

  • Type de contrat : Stage (6 à 12 mois)
  • Date de début : 31 janvier 2026
  • Lieu : Paris
  • Niveau d'études : Bac +3
  • Expérience : > 6 mois
  • Télétravail ponctuel autorisé
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