Revenue Operations Manager

  • Paris
  • CDI
  • Date de début : 04 mars 2025
  • Postuler

À propos

Depuis 30 ans, les contrats n'ont pas changé.

Leur contenu est simplement passé d'une feuille de papier à un écran d'ordinateur et les entreprises ont dû s'adapter, en utilisant des outils de tous les jours, faute d'équipements adaptés.

Parce qu'ils sont au cœur du business et des relations commerciales, Tomorro réinvente la négociation contractuelle avec une expérience collaborative et intuitive.

Tomorro permet aux entreprises de gérer de manière simple et automatisée le cycle de vie complet d'un contrat, de sa création à son suivi, en passant par sa négociation et sa signature.

Descriptif du poste

Your mission

The Tomorro team have tripled in size over the past year and will continue to grow to align with our high growth ambitions for the coming years—becoming the leader in our market in France and expanding into Europe.

In this context, as a future member of the cross-functional Operations team, you will contribute to improve business teams performances & revenue objectives.

  • This is a key role that offers the opportunity to lead or contribute to a variety of Ops projects with a tangible impact on Tomorro’s development.

  • You will be in constant contact with management and all sales, customer experience, and marketing teams. Initially, your focus will primarily be on customer experience topics (accounts retention and expansion).

  • Your time will be split between projects work to achieve our OKRs (Build: approximately 70%) and ensuring the operational follow-up of business teams (Run: 30%).

Your responsibilities

  • Process Analysis & Optimization

    • Analyze data and regularly spend time with business teams to identify issues and potential areas for improvement.
    • Propose and implement process enhancements and the appropriate tools.

  • CRM & Ops Stack Management

    • Optimize the configuration and usage of tools by business teams, with a focus on:
    • Our Customer Success Platform, Planhat – used to manage onboarding and track product adoption across our entire customer portfolio.
    • Our Sales & Marketing CRM, HubSpot – the core of Tomorro’s revenue engine, tracking lead generation, prospecting cycles, sales cycles, and client upsells.

  • Reporting, Forecasting & Data Analysis

    • Create data reports, conduct analyses, and provide recommendations to support management in team oversight and strategic decision-making.

  • Enablement

    • Contribute to the onboarding of new Sales & Customer Experience team members.
    • Drive change management in Sales & Customer Experience tools & processes evolutions.
    • Ensure that tools and documentation remain up to date and accessible to Sales & Customer Experience teams.

Profil recherché

About you

  • You have at least one prior experience in Operations, ideally in a startup and within a SaaS environment.

  • You are detail-oriented and have a strong analytical mindset.

  • You are proactive and capable of actively leading the implementation of solutions.

  • You are well-organized and able to manage multiple projects simultaneously.

  • You are highly proficient in Excel or Google Sheets (SQL is a plus).

  • You have experience in a CRM management.

  • You are comfortable using no-code tools like Make and/or n8n.

  • You enjoy learning new things and sharing your knowledge with others.

  • You have excellent written and verbal communication skills, in both French and English.

How we work

  • Ambition: We’re looking for highly ambitious people who want to fight to change things. We will always encourage you to dare.

  • Trust & Ownership: Joining Tomorro means wanting to have responsibility. It means wanting to grow and make the company grow quickly.

  • Having fun: Finally, we do all this in a good mood :)

Tomorro is also

  • An international, close-knit and ambitious team with shared values.

  • Attractive remuneration package with BSPCE plan for all employees.

  • A flexible remote policy: if you want to work from Berlin for a week, no problem.

  • MacBook, monitor, headset and all the other accessories you need to work in the best possible conditions.

  • Central, spacious offices in the heart of Paris, with restaurants and other nice places nearby.

  • Gymlib sports membership to keep you in top shape.

  • Swile meal vouchers (€10 face value), soft mobility reimbursement and first-class health insurance.

  • Monthly afterworks and dinners, plus two seminars a year with the whole team (Marseille ☀️, Tignes 🎿, Saint-Antonin-Noble-Val 🧗‍♂️, Megève 🎿).

Process de recrutement

  1. A 30-minute call with Guillaume, Head of operations, to introduce ourselves, tell you about Tomorro and see if our respective expectations are compatible.

  2. A practical case study to complete at home, followed by a 1h in-person presentation & debrief with Guillaume and a Customer Experience team lead. We respect your time and have designed the case to be efficient and not overly time-consuming.

  3. 1 hour interview with Guillaume to discuss the job, your experiences and your expectations in details.

  4. Drink Team🍹: Because it’s also great fun to chat about anything and everything like good old friends, we invite you to come and have a drink with the team.

  5. A 30-minutes call with Antoine (CEO) to better understand your ambitions and motivations for joining Tomorro.

  6. Reference calls.

Informations complémentaires

  • Type de contrat : CDI
  • Date de début : 04 mars 2025
  • Lieu : Paris
  • Niveau d'études : Bac +5 / Master
  • Expérience : > 4 ans
  • Télétravail partiel possible
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