Use case manager M/F


UPMEM is an highly innovative fabless semiconductor startup with a recognized global leadership in its field. Our team has successfully produced the first “in-(DRAM) memory processor” (aka Processing In Memory or PIM) solution, which accelerates massively data-intensive calculations - typically 15x -, while shrinking cost and energy footprint - typically 10x -, for big data and AI apps in the datacenter and edge computing.

Founded in 2015, the company relies on an expert, entrepreneurial and international team based in Grenoble and Paris, as well as a global ecosystem both in terms of manufacturing and partners operating Processing In Memory (PIM).
We are growing fast in order to accelerate the commercialization of our first and recent product (United States, Asia, Europe, etc.) and continue our pproduct development.

UPMEM has leading industrial and financial investors from Europe, America and Asia reflecting the attractiveness of its award-winning PIM technology.
We were selected among the 100 innovative companies in the 2020 Silicon 100 ranking by EETimes; we are one of the 12 Deep Tech winners in 2020 of the Global Innovation Competition phase 3, supported by the Investments for the Future Program, managed by the General Secretariat for Investment (SGPI) of the French government; we are supported by the 2021 Europe H2020 EIC Accelerator challenge.

Job Description

UPMEM is looking for a passionate, engaged use case manager with a software development experience to nurture the large PIM community developement. If you appreciate working on disruptive technologies, enjoy sharing with large expert communities, have a team spirit, your place is with UPMEM.

You will work closely with the business development manager and SW team
You will handle :

Support and coordinate with customers, labs and technical partners
Discuss with research team on PIM projects, organise relevant on-boarding procedure: target materials, training, project road map, resource requirement data center access.
Proactively identify research team worldwide to submit and discuss PIM project proposal based on their past work
Organise teams status, follow-up on progress and intermediary results and identify difficulties or need for support
Manage users of the PIM datacenter: share updates, add and remove users, track usage, participate to optimise the booking process
Answer coordination/project management emails
Participate in paper submission through read proofing and/or writing relevant sections, double check/challenge results with technical staff

Manage active conference & hackathon presence
Identify, select and organise a conference or tech event agenda
Assist to conference in relevant HW architecture themes and acceleration of algorithms in genomics, analytics/database, AI.
Propose an active participation with presentation and paper making, either as a company alone or through the activation of partners to best address the targeted themes
Manage PIM hackathon/challenge projects

Lead tech marketing content
Write, update and improve company’s technical papers for use cases and key achievements worth mentioning
Extract and organise clear benchmark tables across different configurations and applications
Share and communicate across various platforms and comm. channels, out and within the community of PIM enthusiasts : tech notes, benchmarks, papers.

Contribute to national & EU project call participation
Support the creation of a qualified consortium, invite and convince target partners
Participate to synchro meetings and help the group in finding a winning proposal and execution plan in a timely and organized manner
Contribute to the proposal writing including precise participation scope budgeting, resource allocation

Provide tech support to sales/marketing
Participate in PoC discussions with clients and coordinate with relevant partners to propose a workable solution
Support technical material creation and update for customer/partner interactions (use cases, benchmarks, on-going research, high potential algos)

Preferred Experience

Engineer or equivalent with a background in software or hardware, cloud services, …
3-5y experience in a similar position, you show good skills in communication.
You are versatile and know how to work in a team.
Your English allows you to work in an international context.
You are motivated, rigorous, dynamic and demonstrate autonomy and organization.
You work out of Grenoble, or Paris, with remote flexibility

Additional Information

  • Contract Type: Full-Time
  • Location: Grenoble, France (38000)
  • Education Level: Master's Degree
  • Experience: > 3 years
  • Possible full remote