Account Executive Europe

About

At Shipup, our mission is to create a seamless, proactive, and branded post-purchase experience for online retailers. 🛍🛒

If you’ve ever shopped online, you’ve probably already had your patience tested by an order that never seems to come. For online retailers, a bad post-purchase experience is a costly nightmare: it hurts customer satisfaction, online reputation, and repeat purchase rate while inflating the volume of complaints to customer service.

We’re a SaaS company that tracks online retailers’ orders in real-time to make online shopping less stressful. Customers are happier, complain less, and buy again more.

Shipup is looking for passionate people to help deliver unforgettable experiences that inspire lifelong loyalty.

We work with more than 300 brands in Europe and North America, including some very successful digital native brands (Cheerz, Blissim, Withings, Feed, Respire, Aime, Na-Kd, Ssense, Ysé, A.P.C. …) while others are larger, more traditional accounts (Leclerc, Carrefour, Go Sport, Yves Rocher, Zadig & Voltaire, Petit Bateau, etc…).

In 2022: Shipup announced that Global Blue had acquired a majority stake in the company while staying an independent structure.

Today it’s a 65+ people company that envisions a world where brands keep their promises along the entire customer journey.

Job Description

We are seeking a Senior Account Executive to join our growing team. You will be responsible for driving sales and revenue growth within the European market. This role requires a proactive, results-oriented approach to building and maintaining relationships with key customers, identifying new business opportunities, and developing strategies to achieve sales targets.

Your missions

  • Develop and maintain a deep understanding of the EMEA market and the competitive landscape

  • Build and maintain strong relationships with key decision-makers and stakeholders within target accounts

  • Identify new business opportunities and develop strategies to capture them

  • Develop and execute account plans to achieve sales targets

  • Work closely with the product, marketing, and CS teams to provide feedback on customer needs, market trends, and acquisition strategies.

  • Stay up-to-date with industry trends and best practices

Preferred Experience

You could be a good fit if

  • +2 years of sales experience in SaaS companies, demonstrating a successful history of prospecting and closing deals

  • Fluency in English is required and proficiency in additional European languages is a plus.

  • Strong sales background and a proven ability to effectively apply the MEDDICC methodology.

  • You are known for your resilience and relentless drive for success, while also being open to learning and continuous growth, making you a coachable salesperson.

  • Capable of working both independently and collaboratively as part of a team

  • You have excellent communication and interpersonal skills, combined with a level of empathy and adaptabality towards prospects and clients.

What you’ll get…

🏅 Embrace the opportunity to be part of the team during a very exciting moment!

🧸 People-centric company: A team where everyone cares about one another. We’re very proud of being a great place to work. Read what our employees are saying about us on Glassdoor! (100% of reviews would recommend it to a friend)✨

🗃 Startup spirit & the structured environment: a fast-paced environment, where there is a lot to learn but, at the same time, you are in a mature, organized environment with a clear product vision.

🇫🇷 Stylish office located in Paris, 9ème (Rooftop access!)

🍰🍾 Weekly events: lunches, dinners, drinks, parties…

⛷ Every year we organize amazing company-wide offsite to strengthen our social ties.

🌎 We have more than 15 different nationalities at Shipup!

Recruitment Process

☎️ 30 to 45 min l Screening interview with Angélique, our Senior Talent Acquisition Manager

☕️ 01:00 l Top-grading / motivational interview with Antoine (Sales Manager EMEA) and Didier, our VP of Sales

🏅01:30 l Technical interview with a case study exercise to prepare at home with Antoine and Didier.

🥗🍻Culture fit

💞 Reference check

End notes

If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We believe in hiring people, not just skills. We encourage you to apply if you think this is a role that would make you excited to come to work every day.

Shipup is an equal opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Want to ace the interview? Here are some tips:

  • Think about some past relevant experiences you’ve had. We’re specifically looking for examples of when you took initiative, navigated ambiguity, and managed projects autonomously.

  • Use the STAR method.

  • Create a free Shipup account here, and get to know the product.

Additional Information

  • Contract Type: Full-Time
  • Location: Paris
  • Experience: > 2 years
  • Possible full remote
Apply Now

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