Key Account Manager


Mercateam has proven in the last 4 years its aptitude to bring a bright answer to new big challenges faced by the industry:

  • an aging workforce;
  • a high turnover;
  • increasingly sophisticated and technological machines and data proliferation;

which are changing the composition of the manufacturing labor force and how work gets done.
As a result, manufacturers face an urgent imperative to help less experienced workers build knowledge and capabilities, and take advantage of data through collaboration.

Mercateam has built its solution hand in hand with top manufacturers to bring employees into Industry 4.0 and bridge the gap between investments made in machines and in operational workforce and its development.
We have developed a SaaS solution based on the latest technologies for mapping skills on production sites and organize know-how.

This has led to a number of other key features managed by Mercateam, including:

  • smart planning of work assignments under constraints;
  • a training module adapted to the operational workforce;
  • a workforce strategic planning.

Mercateam had a strong commercial track record in the last 3 years and supports over 150 industrial sites, among which LVMH, Andros, Richemond, Dior, LISI, Collins Aerospace, etc… in 12 different countries, with his 360 industrial workforce-centric solution.

Mercateam’s ambition is to become the European leader in blue-collar management over the next three years.

Job Description

Since the creation of Mercateam, our commercial growth has been exponential: every month, tens of top manufacturing sites start using Mercateam to help their employees being much more efficient.

Your role will be to develop our business with our existing top industrial accounts, to leverage high growth potential : our partners are world top manufacturers and have many production sites allover the world.

Accompanied by the Chief Sales Officer, you will have the following responsibilities:

  • Diagnose and draw up a sales action plan for your entire portfolio in order to develop sales on a long-term basis

  • Shaping and developing account strategies to create new business opportunities, especially customer expansion (new production sites, upsell) for Mercateam in France

  • Identifying, prospecting and covering key contacts (both on group, BU & Production sites level), building and selling your customized sales proposals

  • Navigate complex organizations with multiple stakeholders throughout the entire sales process

  • Create value and have an industry consulting approach in the whole sales cycles

  • Understand Mercateam use cases & leverage ROI or POC results across the organizations

  • Collaborate with our Customer Success Manager that are working with our existing partners

  • Representing Mercateam at trade shows and conferences in France and Europe.

As an Key Account Manager, your impact on Mercateam's growth will be immediate and measurable: you will directly contribute to increase Mercateam ARR !

Preferred Experience

Being a senior Key Account manager requires a wide skills set and a high level of energy:

  • Ambitious and challenger: You have a proven ability to exceed business sales targets and drive continued revenue growth preferably with Mid and Enterprise Accounts (>100M€ turnover)

  • Experienced: You have strong full and complex sales cycle experience (5+ years of relevant closing experience) preferably in a technology/software environment, demonstrating a successful history of outbound prospecting and closing deals

  • Structured: you understand quickly, you will have to appropriate quickly the challenges faced by major manufacturers

  • Accountable and organized: you move forward methodically, following your prospects to the end

  • Open-minded and leader: You are known for your natural ability to build relationships, your leadership and negotiation skills

  • Fluent in English is a must since our partners have production sites allover the world

  • Knowledge of the industrial sector is a plus!

Recruitment Process

  • An HR discovery call - 30 minutes

  • A video interview with Marine, our Chief Revenue Officer - 1 hour

  • A use case in the Mercateam office, with Marine and a sales team member

  • A video interview with Adrien our CEO - 1 hour

  • Team fit to meet with members of the Merca - team 🙌 - 30 minutes

Additional Information

  • Contract Type: Full-Time
  • Location: Paris
  • Education Level: Master's Degree
  • Occasional remote authorized