Pre-Sales Security Engineer - Singapore

  • Singapore
  • Full-Time
  • Start Date: 27 February 2019
  • Apply Now


Alsid is the answer to cyber-attacks that strike companies continuously.

Founded in June 2016 by two former members of the ANSSI, experts in large-scale cyberdefense operations, Alsid redefines the way companies protect themselves from modern threats. We developed a real-time monitoring technology able to oversee the security of large-scale Active Directory infrastructures to protect them from cyberattacks.

We are experiencing a fast growth and we already count multiple Fortune 2000 companies in our portfolio. We will conquer a large part of the French market, but also expand out of our borders to gain an international market share.

Join Alsid and you will be part of a start-up on track to become an international leader in cyberdefense.

Job Description

As part of its expansion to the Asia – Pacific - Japan (APJ) region, Alsid is looking for a talented pre-sales engineer able to drive every technical part of a pre-sales cycle including product evangelization, design of custom-made solutions into complex environment, and explanation of advanced product features and capabilities.

Working in a highly technical environment, you will liaise as a technical bridge between our Product, Sales and Technical departments. You’ll work specifically with Alsid team and its certified resellers (such as Orange Cyberdefense) in pre-sales situations to design the most attractive and efficient solution to answer major companies needs. As one of the first Alsid employee in Singapore, you will also provide technical assistance to the first clients to ensure a smooth deployment and usage of our solution.

As a Pre-Sales Engineer you will be responsible for providing technical understanding to prospective clients, customers and partners. Product demonstrations, presentations and technical-oriented conference calls or webinars are a critical part of this position. As part of Alsid DNA, this position requires understanding of advanced technical security subjects and ability to popularize them to adequately solve the customer’s challenges.


Pre-sales support

  • Closely collaborate with the VP Sales APJ to ensure smooth sales
  • Prepare and deliver any technical elements of a sales proposal in front of customers
  • Provide in-depth technical expertise to partners and customers through technical presentations
  • Assess the customer’s level of security maturity and align solution design to meet business needs
  • Capture from the field product enhancements and work to provide superior customer experience

Delivery management

  • Assist the Sales team with the production of technical responses to RFP/RFI’s in a timely manner
  • Address technical questions, offer insight into best practices and orchestrate the successful delivery of Proof of Concepts
  • Provide technical pre-sales support for the development and implementation of complex projects
  • Design, fit and architect the solution to client use case
  • Train partners to enable them to provide Level 1 and Level 2 support
  • Provide technical assistance to our clients by providing them Level 3 support in coordination with the product development team if required

Partner management

  • Own the technical discussions with the customer and partners and act as the vantage pre-sales technical Point-Of-Touch
  • Provides technical guidance to partners in applying the technology/application to client business
  • Support the Channel Manager in developing and maintaining training materials for key-partners level (technical training, update, demonstration to channel partners and MSSPs)
  • Build and articulate working knowledge of competing products and how to technically sell against them

Preferred Experience

3+ years in technical pre-sales environment (Sales Engineering or Solution Architect experience). Undergraduate degree in Engineering or Computer Science required from an accredited Engineering School or University.

Required skills

  • Experience in presenting technical solutions to both technical and non-technical audiences
  • Ability to translate technical features into value drivers and to architect solutions to solve customer problems and uncover business challenges
  • Strong relational and empathic capabilities
  • Willingness to regularly travel in the APJ region to meet with clients and partners
  • Combination of engineering skills, an analytic mindset and business savvy
  • Fluency in English required, Cantonese or Mandarin beneficial
  • Ability and willingness to undertake customer related travel on short notice

Valuable skills

  • Prior technical experience in networks and/or security applications
  • Experience in pre-selling to C/VP level technical buyers desirable
  • Experience of enterprise architecture principles in SaaS and on-premise environments
  • A strong candidate will have some information security experience or a strong interest to learn

Alsid aims at quickly becoming a major player in cybersecurity. By joining us, you will be part of an ambitious startup at a key moment of its growth in a promising market!
As it is always necessary to have the means of its ambitions, Alsid will provide you working conditions worthy of the best start-ups:

  • A stimulating environment inside an entrepreneurial ecosystem
  • A true team spirit based on mutual cooperation
  • A highly technical environment favorable towards professional fulfilment

Additional Information

  • Contract Type: Full-Time
  • Start Date: 27 February 2019
  • Location: Singapore, Singapore ()